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About Us
About Us

About Us

There's always a need to haul the favorite "toys" around but we all have a variety of vehicles from sedans, SUV's, trucks, 5th wheels, and motorhomes presenting the need to provide a variety of methods.    As eHamilton Enterprises I have assembled a collection of innovative and quality products from leading suppliers in the trailer, ramp, and carrier fields to meet most evey need.  We are continually searching for those unique products that will make living and playing in the outdoors more enjoyable and offering them at competitive prices.   

Our goals are customer satisfaction, providing quality products at competitive pricing, and providing innovative products.  

Policies and Support
•  Customer Service
•  How To Contact Us

Customer Service

Customer Service and Product Satisfaction are some of our primary goals.  If you have any questions concerning an order, pricing, shipment status, policies, products, or anything else, please contact us 1-888-510-0678 toll free or e-mail us at support@shop4motorcycletrailers.com.

Technical support and questions for our  product family can be accessed through the manufacturer’s site in addition to many downloadable documents and specifications within our own site.  If you have any problems getting information or support, please feel free to contact us and we'll follow-up directly with our manufacturers and suppliers.

Taxes
Only orders that are shipped to destinations in California are subject to 7.25% sales tax.  Orders within Alameda County are subject to a 8.75% sales tax

Typographical Errors  
We reserve the right to refuse or cancel any order due to a typographical error  

Payment Methods

eHamilton Enterprises accepts the following forms of payment:

• Visa
• Master Card
• American Express
• Discover
• Money Orders and Checks are accepted for mail orders in US funds only

Mail orders paid by money orders and cashier's checks will ship on day of deposit. Orders paid by personal or company check will ship  within 10-15 days of deposit in order to allow clearance of funds.

Replacement Policy

Every product we sell is guaranteed to work s for it's intended compatible application. eHamilton Enterprises will replace any defective  product with an identical product.  If you need to replace a product please call eHamilton Enterprises at 888-510-0678 so that we can supply you with an RMA# and instructions for returning the product.
Returns or replacement must be made within 30 days of the original order.  We will not replace items that were misused due to incompatibility with the intended application.  We can only send replacements once we have received the “defective item”. All returns must have an RMA number.  We do not offer refunds for defective items, we only provide replacements for these items.  Returns for other than manufacturer's defects are subject to a restocking fee of up to 20% plus the cost of shipping.



Credit Card Security and Secure Shopping

eHamilton Enterprises utilizes secure processing through AuthorizeNet. If you prefer, we can take your order via phone or mail by contacting us directly at:

eHamilton Enterprises
www.
ehamiltonenterprises.com
4435 First Street,   Suite 365
Livermore, CA  94551

Ph:  888-510-0678  toll free
Fax:  925-292-2739

Manufacturer's Warranties, Rebates, and Promotions

Products are warranted by the manufacturers and warranty requests and service need to be addressed directly with the  manufacturer.  Special rebates or promotions offered by the manufacturer are not offered by eHamilton Enterprises and should be addressed directly with the manufacturer according to the rules of their respective rebates and promotions as they apply to the  purchase of the product.  eHamilton Enterprises takes does not guarantee promotions or rebates offered by the manufacturer will be honored by purchase of their products from this site. eHamilton Enterprises Websites The above policies are for business transacted with those websites operated and maintained by eHamilton Enterprises and include www.ehamiltonenterprises.com, www.carrierliftstore.com, and www.kits4disastersurvival.com, www.shop4motorcycletrailers.com, www.shop4campinggear.com.   

 

   
   

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Copyright © eHamilton Enterprises Livermore, California
info@shop4motorcycletrailers.com
Toll Free 1-888-510-0678  ♦  FAX 925-292-2739
  4435 First Street, Suite 365  ♦   Livermore, CA  94551